Chris C. A. Martell — Learning and Development Manager

A 50-person organization of trainers, training leads, and content developers at Eversource Energy, with manager-level scope from July 2021. He was promoted from Instructional Designer to Learning & Development Lead within the first quarter of that engagement.

Permanent. He’s seeking a long-term Manager, Learning & Development or Training Manager role where he can build a learning function over many years. He remains open to contract and project engagements when the fit is right.

Yes, twice. Camlock Systems brought him back in 2022 after his first run there, and Eversource Energy brought him back in 2023 to rescue a stalled SAP implementation. Two of the three organizations he has worked with since 2018 hired him a second time.

Three organizations, not several jobs. Camlock Systems and E Source were permanent roles; Eversource Energy brought him in on two contract engagements, first to build a 50-person training organization and later to rescue a stalled SAP program. His E Source role ended when the client contract closed and the project team was eliminated in a company reorganization. Earlier in his career he ran his own school for ten years.

300 participants at once — but he’s happy to break that record.

SAP and SAP S/4HANA, Maximo, Enterprise Permitting and Licensing, metering applications and AMI, PowerBase and PBField, ClickSchedule and ClickMobile, plus field device rollouts including ruggedized handhelds, iPad, and VOIP telephony.

ADDIE for the design lifecycle — analysis, design, development, implementation, and evaluation. The Kirkpatrick model, Levels 1 and 2, for measuring learner satisfaction and knowledge transfer.

Articulate Storyline and Rise, Adobe Captivate, Camtasia, Snagit, WalkMe, and Scribe. He publishes SCORM- and xAPI-compliant courseware and has administered LearningCentral as a companywide LMS.

Yes. He’s open to remote, hybrid, and onsite roles, with onsite work centered on the Greater Hartford and New Haven areas of Connecticut.

Yes — roughly five years across two engagements at Eversource Energy, a year at E Source consulting to utility clients, and a year at SolarCity in residential solar. That spans regulated utility compliance training, field workforce enablement, and enterprise system rollouts.

Against Kirkpatrick Levels 1 and 2 — learner satisfaction and knowledge transfer — alongside program metrics like completion, compliance, and schedule performance. At Eversource Energy this produced record-high scores of 99 percent or better.

Yes. Project Management Professional (PMP) from the Project Management Institute, credential number 4493050.

Globe Pequot Press commissioned him to write Knack: Self-Defense for Women, published in 2011 under his former name, Chris Wright-Martell. He delivered the full manuscript in four months. He is currently writing a second book, a Training Program Manager’s Guide covering staffing, train the trainer initiatives, program design, and KPI measurement. He also holds United States Design Patent D926555 for a locking latch developed at Camlock Systems.

A Master of Science in Education in Curriculum & Instruction, Learning Design and Technology, from Purdue University, and a Bachelor of Arts in Philosophy from the University of Massachusetts Amherst.

Several times. He set the training and talent development strategy for the US business at Camlock Systems, and built the curriculum for eight self-defense programs and a formal instructor training track at Modern Self-Defense Center — lesson plans, instructor guides, and a mentored train-the-trainer pathway.